Clients are vulnerable and fragile
The microfinance industry needs more transparency so that consumers, investors and donors know what they each expect, including the risks and the unintended consequences. There are a number of initiatives in this line. MF<i>Transparency</i> is an example.
Click here to read the Financial Times article
I believe strongly that client training is vital, and non-government organisation – rather than commercial – models are likely to provide more (and more suitable) training to MF clients.
Remember, such clients are much more vulnerable and fragile than your average banking customer.
Five Talents registered charity,
Croydon, Surrey, UK