Learning the Client Perspective on Pricing: Insights from the Field
Published on October 21, 2011
MFTransparency’s financial education team in Rwanda has been learning a lot about the client perspective as we complete the first phase of our financial education pilot program. Through interviews and focus groups, we are learning directly from clients about the experience of making borrowing decisions based on price, and learning about what approaches to education are effective and which may be less effective.
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